I help intersect business and customer needs through the process of user centred design. As a user experience designer, I am the champion of the user but at the same time I understand that business goals also need to be met to enable success in this fast changing digital world. After spending the more than a decade working as a Chartered Physiotherapist and more recently pursuing my dreams of being a chef, I draw upon these past experiences by integrating these creative, analytical and soft skills into the digital world of UX design.
Much of my work as a Physio has been involved with professional and recreational athletes, and corporate executives, where expectations are high and timelines are tight. This taught me to build trust and rapport quickly, interviewing skills, people management, and empathy. All skills that can be leveraged in the UX design process to create products that empower people and delight them in the process.
UX design skills; requirements gathering, user research, user interviews, information architecture, design thinking, wireframing, prototyping, stakeholder management, pitch presentations, user testing.